帮助指南

User Privacy Protection Rules

Protecting your privacy is important to us. We will endeavour to keep your personal data confidential. Ensuring that you understand and are aware of the cnprobuy Customer Privacy Policy will enable us to provide you with the best possible service. Please take a few moments to read the following terms and conditions to understand how we handle your personal data.

I、What personal information we collect

Normally, you can visit our company on the Internet without telling us who you are or providing any personal information about yourself.
 

However, there are times when we or our partners may need information from you. You have choices about what personal information you can provide to us in various situations. For example, you may provide us with such things as your name, contact number or email address that are available to you, depending on your choices, so that we can contact you, provide in-home services, and the like. You can also describe to us your education and work experience in order to become our collaborator in our company's projects. Before collecting information from you, we would like to let you know how we will use the information and obtain your permission for the collection and use of the information. If you provide us with personal information about someone else (such as a spouse or work colleague), we will assume that you have their permission.

2、Why we collect your personal information

We collect and use your personal information to give you the best customer service, so that you can enjoy our services most conveniently, and are very happy to accept your valuable opinions to us. So that we can provide you with a wider range of services.

3、How we collect your personal information

On the website we will only get your personal information from the customer's message.

Note: We do not solicit personal information from children or other persons who are not responsible for their own behaviour, nor do we send them requests for personal information, without the permission of their guardians, without their knowledge or without their presence.

4、How we use your personal information 

The personal information you provide to us will be used for the following purposes with your permission:

(1) For our use to fulfil your requests. 

(2)To keep in touch with you to carry out customer satisfaction surveys, market research or the processing of certain matters.

(3) For use by us or appropriate organisations for marketing purposes.

(4) For anonymous data analysis such as customer number statistics.

(5) To help develop our business relationship, if you are our partners or business partners.

5、How we protect your personal information 

When we collect information from you, we will clearly and comprehensively introduce to you the future use of such information, you can provide us with all or part of the information we want to collect according to your personal wishes, at the same time, you also have the right to tell us that you want certain information to be used for which purposes or do not want to use certain information for which purposes, we will respect your wishes. We guarantee the security and quality of the information and data that you provide to us physically, electronically and in other ways.

Note Some countries, regions or organisations may not have enacted strict laws and regulations to protect your information. In such countries or organisations, we will still process your information in the manner described in these Terms.

Attention Hope you can be clear, in some cases, the law requires the disclosure of information, in accordance with judicial or other government subpoenas, search warrants or orders, may require the disclosure of personal information.

6、How do you supervise the use of personal information

Generally, we will ask you for permission to use your personal information when we collect it. If you request it, we may also ask you for permission before each use. You can also take the initiative to find out how your information is being used through various means such as the press and the internet. If you find that your personal information has been used without your authorisation, you can contact us by phone or via the Internet to investigate the root cause of the problem and take protective measures to ensure the safety of your personal privacy.