Status of the Shopping Agent Orders
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Payment is pending:
A shopping order has been generated. Payment pending. You have 72 hours to pay for your order.
Process Pending:
The order has been submitted and is waiting for buyer verification.
Order Processing:
The system processes your order. The order has been assigned to a designated buyer; ready to order from the seller.
Purchase:
Order has been purchased; awaiting shipment to cnprobuy warehouse.
Ship (local):
Seller has shipped the item to the cnprobuy warehouse.
Received :
Order has arrived at cnprobuy; awaiting inspection.
Inventory arrived:
Item inspection and weighing has been completed; waiting for the warehouse to stock the item.
Stored:
The order item has been stored in the cnprobuy warehouse and can be shipped at any time during the free storage period.
Make up price difference:
The actual purchase cost exceeds the original order payment. The user is required to make up the difference before continuing with the purchase.
Invalid orders:
Your order may be considered invalid for the following reasons: The price you submitted does not match the product name. The actual item is not pictured or described. The item is virtual or prohibited.
The order has been canceled:
The order has been canceled due to buyer cancellation, customs restrictions, or other reasons. A refund has been sent to your cnprobuy account.
Returned:
Your item has been returned to the seller with the seller's permission. Waiting for a refund from the seller.
Refunded:
The return refund is complete. The refund has been sent to the user's cnprobuy account.
Exchange:
Exchange is processed for you after consultation with the seller.
Split Shipping:
Your product may have been sent by the seller via another courier. The substitute buyer will help you to verify with the seller as soon as possible.
Pending Confirmation:
The purchaser needs to confirm the information with you.
Expired:
The storage period of the item has expired or you have chosen to abandon the item. The system will destroy the item accordingly after receiving notification.
International Shipping Pending:
Package has been submitted. Waiting for payment.
Pending Packaging:
International shipping paid. Waiting to be shipped from the warehouse.
Mailed (International):
The item has been sent.
Completed:
The item has been delivered to you.
Status of Submitted Package Orders
Payment Pending (International Shipping Pending) :
The package has been submitted. You have 72 hours to complete payment.
Pending Validation:
You have submitted the parcel, please wait for validation.
Validated:
Your submitted package has been verified and will be shipped out soon.
Pending Processing:
Your products are currently being sorted. They will be leaving the warehouse soon.
Pending Packing:
Your products have left the warehouse and we will pack them for you.
Pending Collection:
The package will soon be picked up by the courier.
Shipped:
The courier has picked up your package.
Order Returned:
Your package has been canceled for the following reasons: incorrect or incomplete information such as the recipient's name, address, etc.; the package contains items prohibited by the shipping method you selected, etc.
Domestic Returns:
Your parcel is returned to our warehouse because it did not pass the Chinese customs security check.
Overseas Returns:
Your parcel is returned from abroad because it failed customs inspection or other shipping problems.
Confirmation of Receipt:
Your parcel has been received.